Notices

Notices

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Labasa Branch Closure Notice | 12.02.2024
Monday, February 12, 2024

BSP advises its customers that its Labasa branch is closed today due to current bad weather conditions and associated flooding.

BSP Operational Update issued at 10:30am 15.11.23
Tuesday, November 14, 2023

The BSP Financial Group Ltd advises its customers that all its Bank branches, BSP Life Offices and BSP Finance branches are open for limited services today.   We will close at the normal closure time.

Don't miss BSP's Irresistible Home Loan Offer this November!
Monday, October 30, 2023

BSP is pleased to inform its valued customers that the Suva Home Loan Centre situated on the ground floor of the BSP Suva Central Building will open every Saturday in November from 10am to 3pm.

Planned Downtime Notice
Friday, April 21, 2023

We advise our valued customers that a planned downtime is scheduled from 1am to 4am on Sunday 23 April 2023.

Customer Notice | Intermittent Service Disruption.
Friday, March 10, 2023

We advise our valued customers that the following Digital Banking services are currently facing intermittent disruptions:

Public Notice | Reduction in BSP VISA Debit Card ATM fees.
Tuesday, February 21, 2023

BSP is pleased to advise that the following reduced fees for BSP VISA Debit Card transactions on Other Local Bank ATMs will be effective from Wednesday 1 March 2023.

Customer Notice | Planned Outages
Friday, January 20, 2023

Here are the planned system outages for this weekend.

Customer Notice | 132 888 Service Outage
Wednesday, December 21, 2022

We advise our customers that due to a technical issue, they are likely to experience prolonged hold times when calling our Customer Service Centre on 132 888.

Customer Notice | Planned Downtime (26/11/22)
Thursday, November 24, 2022

We advise our valued customers that the following BSP services will not be available from 12am to 5am on Saturday 26 November 2022 due to planned maintenance work.

Changes to RBF Exchange Control Limits
Thursday, October 6, 2022

In accordance with our regulatory obligations under the Fiji’s Exchange Control Act 1950, we disclose these Reserve Bank of Fiji (RBF) Exchange control limits valid for all BSP VISA Credit and VISA Debit card customers ...

Customer Notice | Service Outage 4 10 22
Tuesday, October 4, 2022

We advise our customers that BSP EFTPoS services may not be available at some locations. Also, BSP customers using Vodafone or Inkk numbers are unable to access BSP SMS Banking services during this time.

Customer Notice | Pacific Harbour Branch Relocation
Friday, September 2, 2022

We advise that the BSP Pacific Harbour Branch situated at the Yatu Lau Complex will close permanently from 4pm Tuesday 6 September 2022 to allow for its relocation to the Grace Road True Mart Complex in Nakaulevu, Navua.

Customer Notice | Intermittent Disruptions
Wednesday, August 31, 2022

BSP advises that its ATM, EFTPoS and SMS Banking services are facing intermittent disruptions. For assistance, please email bula@bsp.com.fj or call 132888. BSP apologises for any inconvenience caused.

Customer Notice | Services Restored
Thursday, August 25, 2022

We advise that the dot fj domain issue has been rectified and our internet banking and email services have been restored. If you continue to face any issues please call our Customer Service Center on 132888 or email bula@bsp.com.fj. We thank you for your patience and apologise for any inconvenience caused.

Customer Notice: Service Outage
Wednesday, August 24, 2022

Due to the unavailability of the dot fj domain, the BSP Website bsp.com.fj and BSP Online Banking will not be available until further notice. 

Customer Notice | Unplanned System Downtime
Thursday, June 16, 2022

We advise our valued customers of this unplanned downtime that occurred this morning and lasted 50 minutes (16/6/22)

Cryptocurrencies (June 2022)
Monday, June 13, 2022

Here is an advice for our valued customers regarding cryptocurrency type transactions.

Customer Notice | Fraudulent Phone Callers
Saturday, June 11, 2022

We advise that fraudulent phone callers claiming to be from BSP and using the caller ID 132 888 are currently targeting customers seeking personal information.

Branch Closure Notice (11/01/2022)
Tuesday, January 11, 2022

BSP advises its customers that its Labasa and all western branches from Sigatoka to Rakiraki are closed until further notice due to current bad weather conditions and associated flooding.

Branch Closure Notice (10/01/2022)
Monday, January 10, 2022

BSP advises its customers that its Labasa and all western branches from Sigatoka to Rakiraki are closed until further notice due to current bad weather conditions and associated flooding.

Cryptocurrencies
Wednesday, November 10, 2021

Here is an advice for our valued customers regarding cryptocurrency type transactions.

Phishing Emails
Tuesday, November 9, 2021

Protect your personal and bank details from email fraud.

BSP Branch Update (Issued 4/8/21)
Wednesday, August 4, 2021

We advise that our Branch, BSP First and Premium Centre in Nadi Town have re-opened. Therefore, all BSP branches, nationwide, are fully operational today.

Branch Update (Issued 3/8/21)
Tuesday, August 3, 2021

We advise that our Branch, BSP First and Premium Centre in Nadi Town have been closed until further notice. Customers can visit BSP Namaka Branch instead. All other branches are fully operational today.

BSP Branch Update (Issued 30/7/21)
Thursday, July 29, 2021

We advise that all branches are open except for BSP First in Suva which remains closed until further notice.

BSP Branch Update (Issued 29/7/21)
Wednesday, July 28, 2021

We advise that all branches are open except for BSP First in Suva which remains closed until further notice.

BSP Branch Update (Issued 27/7/21)
Tuesday, July 27, 2021

We are pleased to announce that all our branches are open today except for the Tavua branch and BSP First in Suva which remain closed until further notice.

BSP Branch Update (Issued 26/07/21)
Monday, July 26, 2021

We advise that our Tavua Branch, Samabula Branch and BSP First in Suva are closed until further notice while all our other branches remain open.

BSP Branch Update (Issued 22/7/21)
Thursday, July 22, 2021

We advise that our Sigatoka and Samabula Branches are closed until further notice while all our other branches remain open.

BSP Branch Update (Issued 21/7/21)
Wednesday, July 21, 2021

We advise that our Samabula and Tavua Branches have been closed until further notice while all our other branches remain open.

BSP Branch Update (Issued 20/7/21)
Tuesday, July 20, 2021

We advise that our Suva Central Branch and BSP Premium Centre in Suva have opened today while our Ba Branch, Samabula Branch and BSP First in Suva remain closed until further notice.

BSP Branch Closure Notice (Issued 19/7/21)
Monday, July 19, 2021

Our Ba Branch, Samabula Branch, Suva Central Branch, BSP First and Premium Centre in Suva have been closed today until further notice.

Change in Customer Care Center Operations.
Wednesday, July 14, 2021

Our Customer Care Centre is being temporarily closed. Due to this, our Call Centre services may be impacted by delays in customer calls reaching our Consultants.

Retail Term Deposit Interest Rates Change
Tuesday, June 1, 2021

We advise our valued customers that from 30 June 2021, our Retail Term Deposit Interest Rates will change.

Security Alert - Hoax Emails and Scams
Thursday, July 2, 2020

BSP advises that hoax emails are again in circulation.

Trojan Virus
Thursday, July 2, 2020

Is a malicious computer software that enters your computer or smart phone by masquerading and hiding itself in a document...

Visa Debit Card /Master Debit Card Fraud
Thursday, July 2, 2020

Debit card fraud occurs when a criminal gains access to your debit card numbers and in some cases, PIN, to make unauthorised purchase and/or withdraw cash from your account

Don't be a Victim - Avoid being Scammed
Thursday, July 2, 2020

Don't respond to suspicious email, letters, phone calls or sms messages. Stop the call, ignore the email or throw away the letters.

Bank Safely Online
Thursday, July 2, 2020

With advancement in technology over the years, the way we bank has changed significantly.

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Phishing Emails Bank Safely Online Don't be a Victim - Avoid being Scammed Visa Debit Card /Master Debit Card Fraud Trojan Virus Security Alert - Hoax Emails and Scams Retail Term Deposit Interest Rates Change BSP Branch Closure Notice (Issued 19/7/21) BSP Branch Update (Issued 20/7/21) Change in Customer Care Center Operations. BSP Branch Update (Issued 21/7/21) BSP Branch Update (Issued 22/7/21) BSP Branch Update (Issued 26/07/21) BSP Branch Update (Issued 27/7/21) BSP Branch Update (Issued 29/7/21) BSP Branch Update (Issued 30/7/21) Branch Update (Issued 3/8/21) BSP Branch Update (Issued 4/8/21) Cryptocurrencies Changes to RBF Exchange Control Limits Branch Closure Notice (10/01/2022) Branch Closure Notice (11/01/2022) Cryptocurrencies (June 2022) Customer Notice | Fraudulent Phone Callers Customer Notice | Unplanned System Downtime Customer Notice: Service Outage Customer Notice | Services Restored Customer Notice | Intermittent Disruptions Customer Notice | Pacific Harbour Branch Relocation Customer Notice | Service Outage 4 10 22 Customer Notice | Planned Downtime (26/11/22) Customer Notice | Planned System Downtime Customer Notice | 132 888 Service Outage Customer Notice | Planned Outages Public Notice | Reduction in BSP VISA Debit Card ATM fees. Customer Notice | Intermittent Service Disruption. Planned Downtime Notice Customer Notice | ATM queues on the first week of each month. Don't miss BSP's Irresistible Home Loan Offer this November! BSP Temporary Closure Notice due to Cyclone Mal. BSP Operational Update issued at 10:30am 15.11.23 Customer Notice _ Temporary change in opening hours for Nausori and Navua branches. Labasa Branch Closure Notice | 12.02.2024